Support
Call us: 031.213.2641
Operation Hours
Mon ~ Fri: 9am ~ 6pm
SEMAS ㅡ Redefining After-Sales, Unlocking Tomorrow’s Potential Together
Since its establishment in 2000, SEMAS Corporation has accumulated over 25 years of profound expertise and broad experience in the Warranty service (A/S) field for electronic devices. As a specialist in IT customer service, SEMAS collaborates with leading global partners, delivering tailored customer solutions and systematic service processes. Through optimized lead times, cost reduction, and exceptional customer satisfaction, we continue to set new standards in the industry.
Key Milestones
SEMAS
History
25years
SEMAS: A Legacy of Excellence
For over 25 years, SEMAS has remained ahead of the curve, adapting to the shift from traditional repair-focused services to exchange, refurbish, and part replacement solutions. Our proactive approach includes close collaboration with manufacturers to support R&D, recalls, and quality improvement projects. At SEMAS, we prioritize shared growth with partners and delivering unparalleled customer satisfaction by constantly exploring and implementing “better ways.”
The variety of Services We offer
Product RMA, Customized Service Centers, SWAP Services, and Database Development
– SEMAS: Your Premier Business Partner
Smart Outsourcing
SEMAS collaborates with various organizations, offering attractive solutions for cost-efficient customer service outsourcing:
[For companies with existing customer service operations]
· Reduce A/S costs while enhancing professionalism.
· Seamless transition through SEMAS’ fully equipped call and technical centers.
[For companies entering the Korean market]
· Stable customer support without initial investment in personnel or infrastructure.
· Minimize risks by leveraging SEMAS’ extensive experience and network.
SAMSUNG
Harman Korea
Samsung Electrinics Service Co., Ltd.
Valueplus
S&J co., ltd.
Certification & Appreciation
ISO 9001:2015
2009 ~ 2027
Best & Proactive Service Partner
2023. 4. 14
2017. 2. 13
2017. 2. 13
2014. 12. 19
Supplier Appreciation Award
2012
Contact us
SEMAS collaborates with various companies and provides optimal solutions for domestic and international businesses seeking cost efficiency through customer service outsourcing.
For partnership inquiries or further questions, please contact us at the following address. Thank you.
031.213.2641
031.213.2642
up@semas.co.kr
